Galilaya Online offers a refund and returns policy that  lasts for 14 days(2 weeks). If more than 14 days elapse  from the date of your purchase, we will not be able to offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some products are exempt from being returned. Fragile goods such as screen guards cannot be returned and therefore the customer must thoroughly check the product to confirm whether it conforms to the one ordered  
Additional non-returnable items:
  • broken products
  • Used products
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your credit account again.
 Shipping costs are non-refundable


HOW TO RETURN As galilaya online team, we extend our deepest apologies that we did not meet your expectation